The Role of Gender in Transformational Information Technology Leadership: Extending the Glass-Cliff Theory
Keywords:
Transformational IT Leadership, Leader gender, IT Leadership Success, Sexism, Organizational performance, Women in ITAbstract
The glass cliff phenomenon refers to a tendency to appoint women to leadership positions when organizational performance is declining, often resulting in lower levels of female leader success. This phenomenon is well documented in management literature, however, the social and psychological mechanisms that lead to these appointments are still poorly understood and have not been investigated in the Information Technology (IT) field. Therefore, this study fills a gap in the literature by developing a model of predicted IT leadership success and predicted transformational IT leadership. Results of a scenario-based experiment indicate that expectations tend to be higher for female candidates. Additionally, when members of a leader hiring team score higher in terms of sexism, they tend to rate transformational information technology (IT) leadership of female leaders higher. This may explain the glass cliff phenomenon since transformational IT leaders are believed to be better suited to turning around poor-performing teams. Implications of gender for IT researchers, hiring teams, and leader evaluation boards are discussed.
References
Acar, F. P., & Sumer, H. C. (2018). Another test of gender differences in assignments to precarious leadership positions: Examining the moderating role of ambivalent sexism. Applied Psychology: An International Review, 67(3), 498-522. https://doi.org/10.1111/apps.12142
Akerlof, G. A. (1978). The market for “lemons”: Quality uncertainty and the market mechanism. In P. Diamond & M. Rothschild (Eds.), Uncertainty in Economics (pp. 235-251). Academic Press. https://doi.org/10.1016/B978-0-12-214850-7.50022-X
Altinkemer, K., & Guan, J. (2003). Analyzing Protection Strategies for Online Software Distribution. J. Electron. Commer. Res., 4(1), 34-48.
Annabi, H., & Lebovitz, S. (2018). Improving the retention of women in the IT workforce: An investigation of gender diversity interventions in the USA. Information Systems Journal, 28(6), 1049-1081. https://doi.org/10.1111/isj.12182
Atomico. (2021). The 9th annual state of European tech 21. https://stateofeuropeantech.com/
Avolio, B. J., Kahai, S., & Dodge, G. (2000). E-leadership: implications for theory, research and practice. The Leadership Quarterly, 11(6), 615-668.
Awamleh, R., & Gardner, W. L. (1999). Perceptions of leader charisma and effectiveness: The effects of vision content, delivery, and organizational performance. The Leadership Quarterly, 10(3), 345-373. https://doi.org/10.1016/S1048-9843(99)00022-3
Blondé, J., Gianettoni, L., Gross, D., & Guilley, E. (2022). Hegemonic masculinity, sexism, homophobia, and perceived discrimination in traditionally male-dominated fields of study: A study in Swiss vocational upper-secondary schools. International Journal for Educational and Vocational Guidance, 1-22. https://doi.org/10.1007/s10775-022-09559-7
Bodolica, V., & Spraggon, M. (2021). Leadership in times of organizational decline: a literature review of antecedents, consequences and moderators. International Journal of Organizational Analysis, 29(2), 415-435. https://doi.org/10.1108/IJOA-04-2020-2123
Bonner, N. A. (2010). Predicting leadership success in agile environments: An inquiring systems approach. Academy of Information and Management Sciences Journal, 13(2), 83-103.
Bruckmüller, S., & Branscombe, N. R. (2010). The glass cliff: When and why women are selected as leaders in crisis contexts. British Journal of Social Psychology, 49(3), 433-451. https://doi.org/10.1348/014466609X466594
Cavazotte, F., Moreno, V., & Hickmann, M. (2012). Effects of leader intelligence, personality and emotional intelligence on transformational leadership and managerial performance. The Leadership Quarterly, 23(3), 443-455. https://doi.org/10.1016/j.leaqua.2011.10.003
Chaganti, R., Damanpour, F., & Mankelwicz, J. (2005). CEO power cycles and corporate performance cycles: An examination of the relationship between changes in power and changes in performance. In M. A. Rahim & R. T. Golembiewski (Eds.), Current Topics in Management (1 ed., Vol. 10, pp. 133-160). Routledge/Taylor and Francis Group. https://doi.org/10.4324/9780203794043-8
Chen, J.-X., Sharma, P., Zhan, W., & Liu, L. (2019). Demystifying the impact of CEO transformational leadership on firm performance: Interactive roles of exploratory innovation and environmental uncertainty. Journal of Business Research, 96, 85-96. https://doi.org/10.1016/j.jbusres.2018.10.061
Colbert, A. E., Barrick, M. R., & Bradley, B. H. (2014). Personality and leadership composition in top management teams: Implications for organizational effectiveness. Personnel Psychology, 67(2), 351-387. https://doi.org/10.1111/peps.12036
ComputerScience.org. (2022, September 9). Women in computer science. https://www.computerscience.org/resources/women-in-computer-science/
Connell, R. (2013). Gender and power: Society, the person and sexual politics. John Wiley and Sons.
Crowston, K., Howison, J., Masango, C., & Eseryel, U. Y. (2007). The balancing act: The role of face-to-face meetings in technology-supported self-organizing distributed teams. Transactions on Professional Communication, 50(3), 185-203. https://doi.org/10.1109/TPC.2007.902654
Crowston, K., Li, Q., Wei, K., Eseryel, U. Y., & Howison, J. (2007). Self-organization of teams in free/libre open source software development. Information and Software Technology, 49(6), 564-575. https://doi.org/10.1016/j.infsof.2007.02.004
D'Aventi, R. A. (1989). The aftermath of organizational decline: A longitudinal study of the strategic and managerial characteristics of declining firms. The Academy of Management Journal, 32(3), 577-605. https://doi.org/10.2307/256435
De Bondt, W. F., & Thaler, R. (1985). Does the stock market overreact? The Journal of finance, 40(3), 793-805. https://doi.org/10.1111/j.1540-6261.1985.tb05004.x
Deloitte. (2021). TMT Preditions 2022 (Deloitte Insights, Issue. Deloitte. https://www2.deloitte.com/content/dam/insights/articles/GLOB164581_TMT-Predictions-2022/DI_TMT-predictions-2022.pdf
Desai, M. N., Lockett, A., & Paton, D. (2016). The effects of leader succession and prior leader experience on postsuccession organizational performance. Human Resource Management, 55(6), 967-984. https://doi.org/10.1002/hrm.21700
Downes, M. (2019). Connecting Governance to CEO Replacement and Organizational Recovery. Advances in Business Research, 9(1), 64-77.
Eden, D. (1992). Leadership and expectations: Pygmalion effects and other self-fulfilling prophecies in organizations. The Leadership Quarterly, 3(4), 271-305. https://doi.org/10.1016/1048-9843(92)90018-B
Eseryel, U. Y. (2014). IT-enabled knowledge creation for open innovation. Journal of the Association for Information Systems, 15(11), 805-834. https://doi.org/10.17705/1jais.00378
Eseryel, U. Y. (2020). Enabling IT self-leadership in online education. Interdisciplinary Journal of e-Skills and Lifelong Learning, 16(123-142). https://doi.org/10.28945/4684https://doi.org/https://doi.org/10.28945/4684
Eseryel, U. Y., & Biernath, P. (2024). The influence of transformational IT leadership on the IT leadership of followers. Journal of Leadership and Management, 10(1), 11-29. https://bit.ly/titl-itl
Eseryel, U. Y., Crowston, K., & Heckman, R. (2021). Functional and Visionary Leadership in Self-Managing Virtual Teams. Group & Organization Management, 46(2), 424-460. https://doi.org/10.1177/1059601120955034
Eseryel, U. Y., & Eseryel, D. (2013). Action-embedded transformational leadership in self-managing global information technology teams. The Journal of Strategic Information Systems, 22(2), 103-120. https://doi.org/10.1016/j.jsis.2013.02.001
Eseryel, U. Y., Wei, K., & Crowston, K. (2020). Decision-making processes in community-based free/libre open source software development teams with internal governance: An extension to decision-making theory. Communications of the Association for Information Systems, 46, 484-510, Article 20. https://doi.org/10.17705/1CAIS.04620
Fan, J. P., & Wong, T. J. (2002). Corporate ownership structure and the informativeness of accounting earnings in East Asia. Journal of accounting and economics, 33(3), 401-425. https://doi.org/10.1016/S0165-4101(02)00047-2
Fiedler, F. E. (1992). Time-based measures of leadership experience and organizational performance: A review of research and a preliminary model. The Leadership Quarterly, 3(1), 5-23. https://doi.org/10.1016/1048-9843(92)90003-X
Furner, C. P., & George, J. F. (2012). Cultural determinants of media choice for deception. Computers in Human Behavior, 28(4), 1427-1438. https://doi.org/10.1016/j.chb.2012.03.005
Furner, C. P., & Grubb, L. Galyani Moghaddam, G. (2010). Information technology and gender gap: Toward a global view. The electronic library, 28(5), 722-733. https://doi.org/10.1108/02640471011081997
The influence of observable interview behaviors on the willingness to accept a job offer. Amity Journal of Management, 8(2), 29-39. https://www.amity.edu/gwalior/ajm/pdf/ajm_v8n2.pdf
Glick, P., & Fiske, S. T. (1997). Hostile and benevolent sexism: Measuring ambivalent sexist attitudes toward women. Psychology of Women Quarterly, 21(1), 119–135. https://doi.org/10.1111/j.1471-6402.1997.tb00104.x
Greer, L. L., Homan, A. C., De Hoogh, A. H. B., & Den Hartog, D. N. (2012). Tainted visions: The effect of visionary leader behaviors and leader categorization tendencies on the financial performance of ethnically diverse teams. Journal of Applied Psychology, 97(1), 203-213. https://doi.org/10.1037/a0025583
Harmon, K. A., & Walden, E. A. (2020). Comparing three theories of the gender gap in information technology careers: The role of salience differences. Journal of the Association for Information Systems, 22(4), 1099-1145. https://doi.org/10.17705/1jais.00690
Hickman, L., & Akdere, M. (2017). Development of effective IT leadership behaviors: A review. Twelfth Midwest Association for Information Systems Conference, Springfield, Illinois.
Hideg, I., & Ferris, D. L. (2016). The compassionate sexist? How benevolent sexism promotes and undermines gender equality in the workplace. Journal of Personality and Social Psychology, 111(5), 706–727. https://doi.org/10.1037/pspi0000072
Hofstede, G. (1984). Culture's consequences : International differences in work- related values (Vol. 5). Sage Publications, Inc.
Hofstede, G. (2011). Dimensionalizing cultures: The Hofstede model in context. Online readings in psychology and culture, 2(1), 2-26, Article 8. https://doi.org/10.9707/2307-0919.1014
Jacks, T. (2012). An examination of occupational culture: Interpretation, measurement, and impact (Publication Number 3525769) [Doctor of Philosophy, The University of North Carolina at Greensboro ProQuest Dissertations Publishing].
Jacks, T., & Palvia, P. (2014). Measuring value dimensions of IT occupational culture: An exploratory analysis. Information Technology and Management, 15(1), 19–35. https://doi.org/10.1007/s10799-013-0170-0
Jacks, T., Palvia, P., Iyer, L., Sarala, R., & Daynes, S. (2018). An ideology of IT occupational culture: The ASPIRE values. Advances in Information Systems, 49(1), 93-117. https://doi.org/10.1145/3184444.3184451
Jas, P., & Skelcher, C. (2005). Performance decline and turnaround in public organizations: A theoretical and empirical analysis. British Journal of Management, 16(3), 195-210. https://doi.org/10.1111/j.1467-8551.2005.00458.x
Khushk, A., Zengtian, Z., & Hui, Y. (2023). Role of female leadership in corporate innovation: A systematic literature review. Gender in Management, 38(3), 287-304. https://doi.org/10.1108/GM-01-2022-0028
Kirton, G., & Robertson, M. (2018). Sustaining and advancing IT careers: Women's experiences 131 in a UK-based IT company. The Journal of Strategic Information Systems, 27(2), 157–169. https://doi.org/10.1016/j.jsis.2018.01.001
Koburtay, T., Syed, J., & Haloub, R. (2019). Congruity between the female gender role and the leader role: A literature review. European Business Review, 31(6), 831-848. https://doi.org/10.1108/EBR-05-2018-0095
Kulich, C., Lorenzi-Cioldi, F., Iacoviello, V., Faniko, K., & Ryan, M. K. (2015). Signaling change during a crisis: Refining conditions for the glass cliff. Journal of Experimental Social Psychology, 61(November), 96-103. https://doi.org/10.1016/j.jesp.2015.07.002
Lamar, K., & Shaikh, A. (2020, March 5, 2021). Cultivating diversity, equity, and inclusion: How CIOs recruit and retain experienced women in tech. Deloitte Insights. https://www2.deloitte.com/xe/en/insights/topics/value-of-diversity-and-inclusion/diversity-and-inclusion-in-tech/recruit-and-retain-experienced-women-in-technology.html
Lawler, J., & Molluzzo, J. C. (2016). A perception study of computer science and information systems students on bullying prevalence in the information systems profession. Contemporary Issues in Education Research, 9(3), 137-144. https://doi.org/10.19030/cier.v9i3.9709
Lindqvist, A., Gustafsson Senden, M., & Renstrom, E. A. (2021). What is gender anyway: A review of the options for operationalizing gender. Psychology and Sexuality, 12(4), 332-344. https://doi.org/10.1080/19419899.2020.1729844
Loderer, C., Stulz, R., & Waelchli, U. (2016). Firm rigidities and the decline in growth opportunities. Management Science, 63(9), 3000-3020. https://doi.org/10.1287/mnsc.2016.2478
Malmendier, U., & Tate, G. (2005). CEO Overconfidence and Corporate Investment. The Journal of finance, 60(6), 2661-2700. https://doi.org/10.1111/j.1540-6261.2005.00813.x
Matwyshyn, A. M. (2003). Silicon ceilings: Information technology equity, the digital divide and the gender gap among information technology professionals. Northwestern Journal of Technology and Intellectual Property, 2(1), 35-75. https://scholarlycommons.law.northwestern.edu/njtip/vol2/iss1/2
McCain, A. (2022, October 21, 2022). 40 telling women in technology statistics [2023]: Computer science gender Rratio. Zippia. https://www.zippia.com/advice/women-in-technology-statistics
Morgenroth, T., Kirby, T. A., Ryan, M. K., & Sudkämper, A. (2020). The who, when, and why of the glass cliff phenomenon: A meta-analysis of appointments to precarious leadership positions. Psychological Bulletin, 146(9), 797-829. https://doi.org/10.1037/bul0000234
Mulcahy, M., & Linehan, C. (2014). Females and precarious board positions: Further evidence of the glass cliff. British Journal of Management, 25(3), 425–438. https://doi.org/10.1111/1467-8551.12046
Pittenger, L. M., Berente, N., & Gaskin, J. (2022). Transformational it leaders and digital innovation: the moderating effect of formal it governance. ACM SIGMIS Database: The DATABASE for Advances in Information Systems, 53(1), 106-133.
Reid, E. M., O'Neill, O. A., & Blair‐Loy, M. (2018). Masculinity in male‐dominated occupations: How teams, time, and tasks shape masculinity contests. Journal of Social Issues, 74(3), 579-606. https://doi.org/10.1111/josi.12285
Reid, M. F., Allen, M. W., Armstrong, D. J., & Riemenschneider, C. K. (2010). Perspectives on challenges facing women in IS: The cognitive gender gap. European Journal of Information Systems, 19(5), 526-539. https://doi.org/10.1057/ejis.2010.30
Riemenschneider, C. K., Armstrong, D. J., Allen, M. W., & Reid, M. F. (2006). Barriers facing women in the IT workforce. The DATA BASE for Advances in Information Systems, 37(4), 58–78. https://doi.org/10.1145/1185335.1185345
Rudman, L. A., Moss-Racusin, C. A., Phelan, J. E., & Nauts, S. (2012). Status incongruity and backlash effects: Defending the gender hierarchy motivates prejudice against female leaders. Journal of Experimental Social Psychology, 48(1), 165-179. https://doi.org/10.1016/j.jesp.2011.10.008
Ryan, M. K., & Haslam, S. A. (2005). The glass cliff: Evidence that women are over-represented in precarious leadership positions. British Journal of Management, 16(2), 81–90. https://doi.org/10.1111/j.1467-8551.2005.00433.x
Ryan, M. K., & Haslam, S. A. (2007). The glass cliff: Exploring the dynamics surrounding the appointment of women to precarious leadership positions. The Academy of Management Review, 32(2), 549–572. https://doi.org/10.5465/AMR.2007.24351856
Ryan, M. K., Haslam, S. A., Morgenroth, T., Rink, F., Stoker, J., & Peters, K. (2016). Getting on top of the glass cliff: Reviewing a decade of evidence, explanations, and impact. The Leadership Quarterly, 27(3), 446–455. https://doi.org/10.1016/j.leaqua.2015.10.008
Ryan, M. K., Haslam, S. A., & Postmes, T. (2007). Reactions to the glass cliff: Gender differences in the explanations for the precariousness of women's leadership positions. Journal of Organizational Change Management, 20(2), 182-197. https://doi.org/10.1108/09534810710724748
Schein, E. (2010).Sawyer, K., & Valerio, A. M. (2018). Making the case for male champions for gender inclusiveness at work. Organizational Dynamics, 47(1), 1-7. https://doi.org/10.1016/j.orgdyn.2017.06.002
Schein, E. (2010). Organizational Culture and Leadership (4 ed.). Jossey-Bass/John Wiley and Sons, Inc.
Schweizer, L., & Nienhaus, A. (2017). Corporate distress and turnaround: Integrating the literature and directing future research. Business Research, 10(1), 3-47. https://doi.org/10.1007/s40685-016-0041-8
Shen, W., & Joseph, D. L. (2021). Gender and leadership: A criterion-focused review and research agenda. Human Resource Management Review, 31(2). https://doi.org/10.1016/j.hrmr.2020.100765
Smith, L. M. (2013). Working hard with gender: Gendered labour for women in male dominated occupations of manual trades and information technology (IT). Equality, Diversity and Inclusion, 32(6), 592-603. https://doi.org/10.1108/EDI-12-2012-0116
Trahms, C. A., Ndofor, H. A., & Sirmon, D. G. (2013). Organizational decline and turnaround: A review and agenda for future research. Journal of Management, 39(5), 1277-1307. https://doi.org/10.1177/0149206312471390
Trauth, E. M. (2002). Odd girl out: An individual differences perspective on women in the IT profession. Information Technology and People, 15(2), 98–118. https://doi.org/10.1108/09593840210430552
Trauth, E. M. (2013). The role of theory in gender and information systems research. Information and Organization, 23(4), 277-293. https://doi.org/10.1016/j.infoandorg.2013.08.003
Wei, K., Crowston, K., & Eseryel, U. Y. (2021). Participation in community-based free/libre open source software development tasks: The impact of task characteristics. Internet Research, 31(4), 1177-1202. https://doi.org/10.1108/INTR-03-2020-0112
Wei, K., Crowston, K., Eseryel, U. Y., & Heckman, R. (2017). Roles and politeness behavior in community-based free/libre open source software development tasks. Information and Management, 54(5), 573-582. https://doi.org/10.1016/j.im.2016.11.006
Woodfield, R. (2002). Woman and information systems development: Not just a pretty (inter)-face? Information Technology and People, 15(2), 119–138. https://doi.org/10.1108/09593840210430561
Yang, B., Eckardt, R., Jin, F., & Tsai, C. (2021, July 26, 2021). Organizational influence across CEO life cycle: The moderating roles of prior performance and status. 81st Annual Meeting of the Academy of Management, Virtual.
Zaccaro, S. J., & Banks, D. J. (2001). Leadership, Vision, and Organizational Effectiveness. In S. J. Zaccaro & R. J. Klimoski (Eds.), The nature of organizational leadership: Understanding the performance imperatives confronting today's leaders (pp. 181-218). Jossey-Bass: A Wiley Company.
Downloads
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).